Far from just being a buzzword for intelligent household objects, the Internet of Things (or IoT) is completely transforming entire industries – from smart cities to logistics. The retail industry has always led the way when it comes to embracing new technologies so it’s no surprise that we’re also at the forefront of IoT adoption. Everything from the supply chain to payment processes is being enhanced as IoT brings our physical and digital worlds closer together.
As Accenture’s report The Internet of Things: Revolutionising the Retail Industry highlights, “Retailers that hesitate to develop and execute an IoT strategy will open the door for competitors – old and new alike – to swoop in and capture early IoT mind share and market share”
So, how do you know which are the right opportunities to take advantage of? How should you analyse their impact so that you can make better decisions in the future?
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